AIS Gives Korat Locals New Strength by Bringing Jobs and Enhancing Isaan’s Economy through the Launch of AIS Contact Center Development & Training Arena – the Largest and Most Modern Training Center in Isaan for Human Development and Call Center Training
An astoundingly new dimension from a private sector whose vision is to create value-added in human development, share cumulative knowledge, and provide job opportunities in service and contact center, meet the new AIS Contact Center Development & Training Arena (AIS-CCD&TA), the largest and most modern training center in the Northeastern region of Thailand.
AIS Contact Center Development & Training Arena at Korat
The largest and most modern human development center in the Northeastern region of Thailand, AIS-CCD&TA is situated in a six-story building featuring more than 18,000 square meters of workspace.
Its state-of-the-art green building is certified by LEED (Leadership in Energy and Environmental Design) for its energy saving and environmentally-friendly, setting a good example in balancing between energy consumption and the conservation of natural resources.
Residents of Nakorn Ratchasima particularly new gens are welcome to use AIS workspace for meeting and discussing ideas. Latest technologies from AIS’s Digital for Thais are also available for your first-hand experience.
AIS highly values human development. We offer AIS experienced trainers to coach new employees at our Development & Training Center. With a total of 19 rooms, the facility can conduct on-the-job training programs for as many as 500 trainees daily including staff of AIS, Telewiz, and business partners.
24×7 Contact Center
Over 40 million AIS customers praise AIS Contact Center as one of the best in the country. With equal standard to the main AIS Contact Center in Bangkok, AIS CCD&TA in Nakorn Ratchasima will hire 1,700 new positions, providing job opportunities for residents of Korat as well as Northeastern region. Everyone is welcome to join AIS family – we accept job application online daily (https://recruit.ais.co.th/accregister)
Mr. Somchai Lertsutiwong, Chief Executive Officer of Advanced Info Service Public Limited Company or AIS, said, “It has been AIS desire to utilize our 25-year expertise in digital infrastructure and telecommunication to support and strengthen Thailand economy through Digital for Thais – an AIS vision.
Human development is an essential driving force in preparing our country to be competitive and sustainable as we go through the age of digital disruption.”
Service remains in high demand in every industry. AIS Contact Center Development & Training Arena represents our determination to co-develop “human resource” to meet the increasing demand and the economic growth in Nakorn Ratchasima as well as Northeastern region.
Furthermore, AIS-CCD&TA will function as a knowledge center, bringing cumulative knowledge from AIS call center in Bangkok to this region, creating equality and providing job opportunities for Isaan-born students to return to work in their homelands.
I believe these offerings will accelerate the spreading of knowledge throughout the Northeastern region, creating high-quality workers to help improve the quality of their communities they live in.”
Mr. Somchai explained that he chose Nakorn Ratchasima because its GDP exceeds 265 billion baht (approx. eight billion USD), the largest economy in the Northeastern region. Currently, Thai government is making G2G large-scaled investments in transportation infrastructure including motorway and double-track railway, while the private sector is getting ready to launch a variety of branded department stores.
Such phenomenon will definitely increase the employment in customer service. With large universities in nearby provinces, graduates will have a better chance of finding a job here in Nakorn Ratchasima. AIS-CCD&TA definitely comes to the right place and at the right time to help serve the market demand in call-center personnel.
It will also provide valuable knowledge and enhance work competency for residents of Nakorn Ratchasima and the Northeastern region, making the province ready to become a new metropolitan in transportation and logistics for Asian Economy Community (AEC).
AIS Contact Center Development & Training Arena began its construction in 2013.
It consists of five zones:
Zone 1: AIS Development & Training Center Arena for customer service – the first and largest facility of its kind in the Northeastern region, can facilitate as many as 500 trainees per day. Its facility includes lecture room, auditorium, and workshop totaling 19 rooms with on-the-job training programs.
Zone 2: AIS Work Space. New gens especially high-school and university students will enjoy AIS Work Space with over 1,000 titles of state-of-the-art technology books, internet access from AIS Super WiFi at 650 Mbps speed, and use of meeting room.
Zone 3: AIS Exhibition. AIS invites you to experience latest digital technology, for instance, IoT; Chat Bot as an invention from Digital for Thais projects including AorSorMor Online application to benefit public health and Farmsuk – a platform for knowledge and online marketplace for farmers; Sarnrak Sarn Kwamroo (weaving love, providing knowledge) – a collection of digital contents in education and entertainment for Thai students to learn and enjoy beyond classroom; plus innovative ideas from AIS startups.
Zone 4: AIS Contact Center Operation. The real AIS call-center operation room runs
24 hours daily with 1,700 call-center agents working at a capacity of answering four million calls per month.
Zone 5: AIS Hall of Wellness. Physical and mental strength is the key to succeeding customer service. Hence, AIS designs AIS Hall of Wellness to promote the well being of AIS staff featuring fitness equipment and programs, yoga and spa to make AIS staff highly competent to serve our customers.
“AIS is delighted to be a part of Northeastern community contributive to better quality of living of locals, AIS staff, and related personnel. We are honored to co-develop economy provincially and nationally, leading to sustainable growth,” Mr. Somchai concluded.
About AIS Contact Center Development & Training Arena
Address: 365, Moo 3, Mittraphap Road, Khok Kruat, Mueang District, Nakhon Ratchasima, 30280
As a Thai organization, we strive to be a supportive part leading Thailand toward a successful implementation of the Thailand 4.0 initiative as aimed. We, therefore, emphasize the two key driving factors for the country’s development which are the modern digital technology and the human resource empowerment.
Not only staying current on the era of digital disruption, but also advancing manpower they must be in order to create growth and get ready for any change happening every second.
AIS Contact Center Development &Training Arena is the center for the development of human resources in the service sector and is the latest and largest contact center in the heart of the Isaan region.
With 100% integration with digital technology, the new establishment adds value to human resource empowerment and create new employment opportunities in Nakhon Ratchasima and adjacent provinces.
“Service sector” is a pivot that drives all industries to a sustainable success since it will bring customers closer and strengthen relations with them based on deep understanding and impressive experience.
Today, AIS Contact Center Development & Training Arena is ready to transfer knowledge built on our experience as the Number 1 player in the digital industry. We will forever stand by the side of and strengthen Korat and Northeastern people.
Green Building constructed on the globally-recognized standards: Leadership in Energy and Environmental Design (LEED)
AIS Contact Center Development &Training Arena has more than 18,000 square meters of functional space in a 6-floor green building.
This design certified by LEED standard ideally communicates the AIS intention to pursue its sustainable business pathway. The environmental-friendly buildings balance between energy usage and natural resources while high-performing, most functional and cost-effective for today’s occupants but leave no challenge in resource shortages to younger generations.
First of all, choosing the location that optimizes wind ventilation results in the fewer air conditioners needed. Clean energy including Solar is used as the power supply for the buildings. Intelligent waste water treatment allows water reuse. Besides, coating the buildings with thermal insulation glass helps keep the indoor temperature low.
Moreover, the quality of work life of employees does matter to us. Office space design and furniture selection provide physical comfort and be compatible with nature of each job. Instead of elevator installation, staircase connecting twin buildings encourages employees to do body movement. Wide ground around the facility motivates employees to do more exercise amid the green nature.
Let’s become part of AIS family
The best job opportunity has landed in Korat where Korat and Issan fellows can empower your capability by learning from talented professional colleagues who have experience in digital service sector for more than 25 years. Here we offer you employment stability for a wide range of job positions.
Today you can become part of AIS family by joining AIS Contact Center Development & Training Arena through a 100% online job application process. It is easy, convenient and time-saving as candidates can fill in application form, complete test, make appointment and video call for job interview as well as recruitment result announcement and document submission online.