The top performer has demonstrated a high level of excellence in all aspects of dealer operations, from sales and aftersales service to showroom management and customer relations management. Nissan in Thailand recently recognized Siam Nissan Srisaket Co., Ltd. (Kantaraluck Branch) as its ‘Best of the Best Dealer’.
The prestigious award, presented at a ceremony in Srisaket province, recognizes the Nissan Thailand dealer who has demonstrated outstanding performance in terms of sales, market share, quality and service standards in recognition of 2018 fiscal year results.
“Satisfied customers are what we all strive to have. We are all working with our dealers with the common goal of becoming even more customer-focused and service-oriented. Nissan Srisaket is setting a great example and the Best of the Best Dealer award is our thank-you to them, recognizing their achievement,” said Ramesh Narasimhan, president of Nissan in Thailand, adding that its dealer network had always been a critical factor in Nissan’s success.
As a result of the hard work of dealers like Siam Nissan Srisaket Kantaraluck, Nissan in Thailand recently celebrated the number one position in the J.D. Power 2019 Thailand Customer Service Index (CSI) StudySM. , which measures the overall satisfaction of vehicle owners who visited an authorized service center for maintenance or repair work during the first 12 to 36 months of ownership.
It also underscores the strategic partnership between Nissan and its dealer partners to execute against the vision and strategy of Nissan’s midterm plan, M.O.V.E. to 2022, to further grow its market share and provide best-in-class services to Nissan’s valued customers.
The Best of the Best Dealer Award forms part of the Nissan Global Award of Excellence that recognizes each country’s top performer from sales and aftersales service to showroom management and customer relations management as one of the best of Nissan dealerships worldwide.
“Being recognized as Thailand’s Best of the Best dealer is beyond our expectations. It will serve as a great inspiration to achieve even higher in the coming years,” said Pinyo Busararungsri, managing director of Siam Nissan Srisaket Co., Ltd. “To meet the ever-changing demand of our valued customers, we will continue working closely with Nissan to enhance customer experience in all touchpoints, and to exceed their expectations in all areas.”
Siam Nissan Srisaket Co., Ltd., a loyal partner to Nissan in Thailand since 1994, currently operates two dealerships in Srisaket province: the Siam Nissan Srisaket Headquarter Branch and award-winning Kantaraluck Branch.
Located in a prime location on Kantaraluck-Kanthararom road in Srisaket province, the Siam Nissan Srisaket Kantaraluck Branch is designed under the Nissan Retail Concept (NRC) with over 1,138 sq.m. of dedicated sales and service space.
Nissan currently operates 175 outlets across Thailand. Customers interested in a Nissan vehicle or learning about Nissan’s special campaigns can visit a Nissan dealer outlet or contact the Call Centre at 02-401-9600.